Subscription Change & Proration Manager

Keep mid-period contract changes understandable for both billing staff and customers. This application is designed to calculate the charging effects of plan changes and service pauses using the dates and terms recorded by the business.

Best suited to

Providers whose customer service packages change during a billing period.

What you can manage

• Record changes between customer packages and their effective dates.
• Track service pauses that affect the period being charged.
• Calculate day-based differences using the entered charging terms.
• Record customer credits arising from the reviewed adjustment.
• Maintain the change details needed to explain the revised charge.

A practical workflow

Record the original arrangement, the effective change date and the revised package. Review the affected days and resulting difference before applying a charge or credit to the customer account.

Why this workflow matters

Recurring charges become harder to explain when usage, entitlements or prices change during the contract. A documented calculation basis makes the period review more useful: the team can distinguish what was included, what changed and which amount follows from the agreed terms before presenting the charge to the customer.

Working with your records

Use the accepted commercial agreement as the starting point and check the customer, dates and calculation inputs before relying on a proposed charge. Review the result alongside earlier billing and supporting evidence. The software supports the billing preparation described here; local invoice requirements still depend on the business's applicable rules.

Licence

12-month software licence purchased with a one-time payment. The purchase covers the stated licence term and does not create an automatically renewing subscription.