Software Licence Policy

Licence duration

The licence covers the selected GMITrend product for 12 months. The applicable start and expiry dates must be confirmed with your licence, together with any activation requirement disclosed before purchase. A delay attributable to GMITrend in providing usable access must not reduce the agreed term. This is a fixed-term purchase with one payment and no automatic renewal.

Your entitlement

Payment grants permission to use the product within the scope disclosed before purchase. The product page must identify any user, device, organisation, deployment or usage allowance. Purchasing a single SKU does not grant use of other products or undisclosed add-ons. We will clarify a material missing limit before sale rather than add it after payment.

Ownership and restrictions

The software and documentation remain protected by their owners’ rights. You may not resell or publicly distribute activation keys, sublicense the software, remove ownership notices or bypass a lawful licence restriction without permission. Statutory software-use exceptions that cannot be excluded remain available.

You retain rights in your own original records. A software licence does not transfer those records to GMITrend or authorise unrelated use of them.

Support, updates and separate services

Support covers access, activation and product faults during the licence term. Any included updates and compatibility commitments must be described for the product. Custom development, migration, implementation consultancy and operation of a third-party system are not included unless expressly purchased.

A change must not silently remove an essential contracted function. Where a necessary change materially affects it, we will explain the available remedy.

Expiry and renewal

No new payment is taken solely because the term ends. Continued paid use requires a new purchase chosen by the customer. A product’s expiry behaviour—including any read-only access, export window or hosted-data retention—must be disclosed before sale. Do not assume that hosted records remain available indefinitely after a licence ends.

Transfers, cancellation and problems

Ask support before moving a licence between organisations or assigning it beyond the stated allowance. We will explain any applicable restriction before approving the change. Faults, non-delivery and cancellation are handled under the Refund & Cancellation Policy; activation does not erase mandatory remedies.

Contact

GMITrend
41, Meadow Drive, Saltash PL12 6XJ UK
Email: [email protected]