Fixed-Fee Service Contract Manager

Keep fixed-fee engagements commercially organised throughout their term. This application is designed to distinguish the work included in a recurring service agreement from additional work that requires a separate billing decision.

Best suited to

Agencies, outsourced service providers and maintenance businesses.

What you can manage

• Define the services covered by each customer agreement.
• Maintain the fees applicable to each contract period.
• Record renewal dates and the associated commercial terms.
• Separate additional work from the original fixed-fee scope.
• Review charges and adjustments within the customer's contract account.

A practical workflow

Set out the included services and period fees, then record additional assignments as they occur. At renewal or period end, review the customer position with the original scope and agreed changes available together.

Why this workflow matters

A billing record is more useful when it explains the commercial agreement behind the amount. Keeping the accepted scope, delivery position and previous charges together gives the reviewer a practical basis for checking the next invoice and answering a customer's question about how the outstanding balance arose.

Working with your records

Use the accepted commercial agreement as the starting point and check the customer, dates and calculation inputs before relying on a proposed charge. Review the result alongside earlier billing and supporting evidence. The software supports the billing preparation described here; local invoice requirements still depend on the business's applicable rules.

Licence

12-month software licence purchased with a one-time payment. The purchase covers the stated licence term and does not create an automatically renewing subscription.